Blog Post

Online Video Consultations

  • by Nikki Grant
  • 08 May, 2020

A new way of seeing your Podiatrist

The COVID19 pandemic has caused us to literally start thinking on our feet. It has provided immeasurable challenges to our healthcare sector and thrown us curve balls we could never have imagined. Healthcare practices all over the World have been forced to cancel face-to-face appointments with patients. This has had an astonishing affect on peoples health and well-being. But with every challenge comes change.

We have had to adapt and change the way we provide our services to allow for our new social distancing rules. We are pleased to launch online video consultations for our new and existing patients. We can now use technology to bring our knowledge and expertise to you in the comfort and safety of your own home. The team have been trialling online video consultations over the last couple of weeks in lockdown and have been impressed with the results. 

How does it work?

We use online, secure system, specifically designed for medical consultations, called Cliniko. Cliniko allows us to meet face-to-face on the screen to discuss your problem. If you have ever used FaceTime, Zoom, Skype or similar to conduct meetings or keep in touch with friends and family, the setting is very similar to this.

How do I arrange an appointment?

We send you a link to an online booking system and you can choose a day or time that suits you to book an appointment. Once you have chosen your appointment, you will receive a confirmation email that gives you a link to go to on the day and time of your appointment. We will also send you a reminder email the day before your appointment. When you click that link you will transferred to your on screen appointment. The system is very user friendly. However, if you are unsure at any point, you can email your Podiatrist and they can talk you through it.

Do I need any specialist IT equipment?

No you do not require any specialist equipment. All you need is a wi-fi signal, a smart phone, laptop, computer or tablet, with a microphone capability to chat to us during your appointment. 

What happens during the appointment?

It is very much like the structure of a normal appointment except remotely. We would firstly ask you some questions about your health and well-being. Then we would go on to discuss the problems that you are experiencing just now, we may even ask you to show us directly where your area of pain is, so we can see on camera. We would then go on to devise a treatment plan for your condition, utilising software from Physiotec and Essential Anatomy to help clearly explain your individualised exercise program as well as giving you a clear understanding of your problem. We would then follow up with an email detailing what we discussed during the consultation and any recommendations we might have for your care.

How long is the appointment and what does it cost?

Appointments are flexible depending on the reason for the consultation. An average appointment is 30 minutes and costs £40, payment can also be made remotely. We will send you an invoice after your appointment and you can pay be telephone, bank transfer or PayPal.

I want to know more

If you have any further questions or queries about this service, please contact us on info@grantpodiatry.co.uk

by Teri Young 07 Mar, 2024
Meet the team with our receptionist and podiatry assistant Teri Young
by Clara Hill 29 Feb, 2024
Getting to know our podiatrist, Clara
by Emma Gill 22 Feb, 2024
Get to know our new podiatrist, Emma Gill.
by Nikki Grant 08 Feb, 2024
From a young age I always knew I wanted to do a job that involved helping people. I remember as a child trying to convince family members to play games of Drs and nurses with me. Sticking plasters on imaginary wounds and listening to hearts with my plastic stethoscope. I had grown up in a family where both my parents and grandparents were Podiatrists, so I was used to hearing discussions about people's health and the family business at the dinner table. As a pre-school child I remember visiting a nursing home with my mum as I sat on a big chair being fed biscuits by a line of patients waiting to have their feet treated. My Mum's clinic was annex from our family home, as it still is to this day, so I was used to being in and around a clinical setting. 

As I grew up I was really interested in learning about the sciences, especially human biology. So when it came to make my subject choices in 2nd year of high school it was an easy decision to take three sciences. Unlike a lot of people my age I knew that my future lay in healthcare, but I wasn't sure in exactly what field. 

When I was 17 years old our school encouraged us to do work experience. I knew this was my opportunity to see a bit more about what other health professionals did. I managed to get a placement at The Western General hospital in Edinburgh based at the Neurosurgical department. I spent two incredible weeks shadowing lots of medical professionals from brain surgeons, to Drs, specialist nurses, physiotherapists and occupational therapists. I even managed to chat to patients and their families on the wards. I loved every minute of the experience. One of the most unforgettable experiences was being invited into the operating theatre to observe a brain surgery. The team were so welcoming and made me feel completely at ease in this dramatically different environment. From that minute on, I was hooked! I knew that this was something I needed to do.

I did as most students in Scotland do I filled in my UCAS forms and waited to see what would happen next. I applied to a variety of allied health professions including optometry, podiatry and even medical sciences. I was invited for an interview at the Podiatry department at Queen Margaret University in Edinburgh and was delighted. I remember walking into the department and it just feeling right. After that everything seemed to fall into place! I received an unconditional offer and the rest they say is history! 

I studied Podiatric medicine at QMU for four years, graduating with a 1st class honours degree. I really enjoyed my time at university and met some incredible lecturers and friends along the way. I felt that I had more to prove than others coming from a family of Podiatrists, people assumed I knew the syllabus already, possibly by osmosis. But I worked hard to prove that I was no different from any other student.
by Nikki Grant 03 Feb, 2024
Information about Raynaud's Awareness Month 2024
by Dawn Grant 31 Jan, 2024
Meet the team with our lead podiatrist Dawn Grant
by Leslie Grant 24 Jan, 2024
Meet the team with our lead podiatrist Leslie Grant
by Emma Hogg 28 Sept, 2023
A little bit about my experience training for the Race For Life
by Nikki Grant 22 Jun, 2023
Get your feet summer ready!
by Nikki Grant 08 Jun, 2023
How to treat your hard and dry skin
Show More
Share by: